By accessing the Varlend mobile application (“App”) (collectively, the “Platform”) and using the services offered by us (“Services”), you agree to be bound by the terms and conditions of this Privacy Policy. Simply by visiting the Platform or any portion of it, you expressly consent to Varlend (“we,” “our,” “us,” or “S&P Business Solution”) using and disclosing your personal information as described in this Privacy Policy. This Privacy Policy is part of and subject to the Platform’s Terms of Use. For the purposes of this Privacy Policy, users of the Services may include customers/consumers or any other individuals using the Services or accessing our Platform (“user,” “you,” or “your”). If you do not agree with this Policy or any part of it, please refrain from using or accessing our Platform.
INTRODUCTION
We have developed a mobile application named "Varlend" (Application/App/Platform) that enables you to apply for a short-term loan (“Loan”) provided either by us or by various non-banking financial companies or banks (collectively, “Lender” or “Lenders”), pursuant to the loan agreement you enter into with the Lender. As necessary for processing your Loan, we are authorized to collect, store, verify, authenticate, and distribute Personal Information (as defined below). This Personal Information will be collected through the application form available on the App. Because we are committed to protecting your privacy, we have established this Privacy Policy to explain our practices regarding the collection, use, and disclosure of your Personal Information. We encourage you to read this policy carefully to understand how we handle your data.
PERSONAL INFORMATION COLLECTED
When you register for the Service, we collect your telephone number and may also gather your name, age, email address, and other contact details. We may use this information to verify your identity with third parties, including the emergency contact you provide.
PHONE NUMBER
To uniquely identify you, we collect your phone number during sign-in. This helps prevent unauthorized devices or individuals from acting on your behalf. Your phone number will be uploaded to https://www.varlend.cc/.
DEVICE INFORMATION
We may collect specific information about your device, such as device name, model, region and language settings, device identification code, hardware and software information, status, and usage patterns. This helps us uniquely identify your device, prevent fraud, and ensure no unauthorized device acts on your behalf.
DISCLOSURES
We do not and will never sell, rent, or lease your Personal Information to anyone. That said, we may disclose your Personal Information in the following circumstances:
ADMINISTRATORS
We may grant access to your Personal Information to authorized administrative personnel for internal business purposes. These individuals are bound by confidentiality obligations.
AFFILIATES
We may share collected Personal Information with our affiliates. For instance, we might disclose information to affiliates to respond to your requests for information or Services, or to help limit marketing communications you have opted out of.
BUSINESS PARTNERS
We may engage trusted third-party companies and individuals to assist in providing, analyzing, and improving the Services—including data storage, maintenance, database management, credit bureaus, rating agencies, web analytics, payment processing, and feature enhancement. These third parties may access your information solely to perform tasks on our behalf and under obligations consistent with this Privacy Policy. We may also disclose your Personal Information to partners performing business functions or hosting services for us.
SERVICE PROVIDERS
We may share your Personal Information with service providers, including Lenders, who collaborate with us in operating the Services or the Platform, provided such service providers adhere to confidentiality restrictions consistent with this Privacy Policy.
JOINT MARKETING ARRANGEMENTS
Where permitted by law, we may share your Personal Information with joint marketing partners, such as other financial platforms, third-party credit platforms, analytics partners, information search or big data companies, collection agencies, anti-fraud firms, law firms, etc. All such partners must have written contracts with us that govern the appropriate use of your Personal Information, require them to protect your data, and prohibit unauthorized or unlawful use.
PERSONS WHO ACQUIRE OUR ASSETS OR BUSINESS
If we sell or transfer any business or assets, certain Personal Information may be included as part of that transaction. Should such a sale or transfer occur, we will notify you.
LEGAL AND REGULATORY AUTHORITIES
We may be obligated to disclose your Personal Information to comply with legal or regulatory requirements. In such cases, we reserve the right to disclose information as necessary to meet our legal obligations, including responding to court orders, warrants, or discovery requests. We may also disclose your Personal Information (a) to law enforcement or other authorities; (b) to Credit Information Companies; (c) to comply with a judicial proceeding, court order, or legal process; (d) to enforce or apply this Privacy Policy, the Terms of Service, or other agreements; (e) in connection with an insolvency proceeding involving all or part of our business or assets; (f) to address claims that your Personal Information violates third-party rights; or (g) to protect our rights, property, or personal safety, or that of the general public. You agree that we may not notify you before or after making disclosures under this section.
DATA RETENTION
We will retain your Personal Information for as long as your registration remains active and any Outstanding Amount(s) are due to the Lender. We may also retain and use your Personal Information as needed to comply with legal obligations, resolve disputes, and enforce agreements. Subject to this section, we will attempt to delete your Personal Information upon receiving a reasonable written request. Please note that there may be a delay in removing information from our servers, and backup copies may persist after deletion.
INTERNATIONAL DATA TRANSFER
Information we collect may be stored, processed, and transferred among any countries where we operate, to enable us to use the information in line with this policy. Any such transfers will comply with the laws of the respective countries.
SECURITY
We value your Personal Information and take extensive security measures to protect it against loss, misuse, or alteration on the Platform. We use appropriate technology, including cloud data storage, and will update these measures as new technology becomes available. While we implement firewalls and other protections, we cannot guarantee that our systems are impervious to hacking; data breaches due to unauthorized hacking, virus attacks, or technical issues may occur, and we assume no liability or responsibility in such events.
You are responsible for all actions taken under your User Account. If you share your User Account details, password, or any Personal Information with third parties, you assume full responsibility. Losing control of your User Account may result in loss of control over your Personal Information and expose you to legally binding actions.
ACCESSING AND MODIFYING PERSONAL INFORMATION
To access, review, or modify your Personal Information, please log in to your User Account and update the relevant details. Keeping your Personal Information current helps us serve you better.
COMMUNICATIONS FROM THE PLATFORM
Special Offers and Updates
We may send you information about products, services, special deals, and newsletters. Out of respect for your privacy, you can choose not to receive these communications by using the unsubscribe option included in each message or by emailing us at [email protected].
Service Announcements
On certain occasions or as required by law, we will send Service or Platform-related announcements. These are not promotional, and you may not opt out of them.
Customer Service
We communicate with customers regularly to provide requested services and address account-related issues, responding via email or phone according to customer preference and convenience.
INDEMNIFICATION
You agree to indemnify and hold us, our subsidiaries, affiliates, officers, agents, co-branders, partners, and employees harmless from any claims, demands, or liabilities, including reasonable attorneys’ fees, made by any third party due to or arising out of: (i) Personal Information or content you submit or share via the Platform; (ii) your violation of this Privacy Policy; or (iii) your violation of another user’s rights.
LIMITATIONS OF LIABILITY
You expressly understand and agree that we, including our directors, officers, employees, representatives, or service providers, shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages (including but not limited to loss of profits, goodwill, use, or data), whether or not we have been advised of such damages, resulting from: (a) the use or inability to use the Services; (b) unauthorized access to or alteration of your Personal Information; (c) inability to access the Platform; (d) failure or delay in providing the Services or Platform access; (e) any performance or non-performance by us; (f) any damage to or viruses that may infect your electronic devices or property due to your access to the Platform or downloading of any content; or (g) server failure or other issues related to the Services.
LINKS TO OTHER WEBSITES AND APPS
Our Service may include links to third-party websites or apps not operated by us. Clicking on such a link will direct you to that third party’s site. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
CHANGES TO THIS POLICY
We may update this Privacy Policy at any time without prior notice. The Policy is effective upon publication and applies to all users. We encourage you to review this Policy regularly to stay informed of changes. Your continued use of the Services and access to the Platform constitutes acceptance of the updated Privacy Policy.
YOUR CONSENT
By using the Website/App and/or providing your information, you consent to the collection and use of the information you disclose in accordance with this Privacy Policy, including your consent for us to collect, use, share, and disclose your information as described herein. If we change our privacy policy, we will post updates on this page so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
CONTACT US
If you have questions, concerns, or grievances regarding this Privacy Policy, please email us at [email protected].
By clicking the "Agree" button, you confirm that you understand and agree to be bound by all applicable laws and policies of your country, and you acknowledge that this Privacy Policy is legally effective from the date of account opening.